The Process
How We Plan Your Trip
From first message to full recovery, our Bangkok-based team handles every detail. Here's exactly what happens when you reach out.
Step 01
Tell Us Your Goals
Fill out a short form and share which procedure you're interested in, your rough budget, and when you'd like to travel.
- No medical records needed at this stage — just a conversation
- We ask about your goals, budget range, and travel preferences
- Available via form or email — whatever works for you
- Response within 24 hours, usually much sooner
Step 02
We Match You with Clinics
Based on your goals and budget, we recommend 2–3 verified clinics and set up virtual consultations with their surgeons.
- We shortlist clinics based on your specific procedure, budget, and preferences
- Every clinic we recommend has been personally visited by our team
- We arrange virtual consultations so you can meet the surgeon before committing
- You get honest comparisons — pros, cons, pricing breakdowns
Step 03
We Plan Everything
Surgery date, recovery hotel, airport transfers, and a day-by-day itinerary. When you land in Bangkok, we’re here to meet you.
- Surgery date confirmed and coordinated with the clinic
- Recovery hotel booked near your clinic (we know the best ones)
- Airport pickup arranged — someone meets you at arrivals
- Day-by-day itinerary: pre-op appointments, procedure, recovery check-ins
Step 04
You Arrive in Bangkok
We meet you at the airport, take you to your hotel, and walk you through everything. You’re never on your own.
- Our team meets you at the airport and drives you to your hotel
- We walk through the itinerary together in person
- Pre-op appointments and any last prep handled
- Thai SIM card, local tips, and our WhatsApp on speed dial
Step 05
Your Procedure
We’re at the clinic with you on procedure day. Afterward, we check in daily during your recovery.
- We accompany you to the clinic on procedure day
- Translation support if needed (our team speaks Thai and English)
- Daily check-ins during your recovery period
- Direct line to your surgeon through us if any questions come up
Step 06
After You Go Home
Our support doesn’t stop at the airport. We stay in touch through your full recovery and coordinate any follow-up care.
- Post-trip check-in calls to see how you’re healing
- We coordinate remote consultations with your surgeon if needed
- Help arranging a return visit if your procedure requires one
- We’re always a WhatsApp message away
Why ClinicPins
What Makes Us Different
We're not a directory. We're your team on the ground in Bangkok.
We’ve visited every clinic
We don’t list clinics from a database. We physically visit each one, meet the surgeons, and evaluate their standards before recommending them.
We speak the language
Our team is fluent in both Thai and English. We handle all communication with clinics so nothing gets lost in translation.
Aligned incentives
We only succeed when you have a great outcome. That means we’re motivated to find you the right clinic, not just any clinic.
Ready to Get Started?
Tell us what you're thinking — even if you're just exploring. Step 1 is just a conversation.